These are challenging times for us all and we are all being affected in many different ways. At It’s My Mortgage ltd we understand how stressful and concerned you may be feeling.
We hope that you and those close to you are healthy and safe. Times like these are a stark reminder of what is most important to us and taking care of the well-being of our families and our communities is our shared and first priority.
We want to assure you that, providing you have paid your monthly premiums with your insurer, the cover we arrange remains in place and the terms of it are unaffected throughout the policy, hence we also carry out annual review for all our clients.
The insurers we recommend are some of the very best in the market and whilst they are no doubts facing significant operational challenges, we know they will be doing their utmost to support clients. That’s why all our insurers are ‘5 star defacto rating’.
We are already seeing insurers are changing their products and underwriting stances in response to the Coronavirus, which will impact on anyone seeking to purchase protection, so whatever you do, keep your existing plan(s) in place! But, if you believe your plan is no longer right for you, please speak to us before taking any action.
If you are unsure of your policies are still valid or not, give us a call, and we’ll do what we can to take that worry away.
Support Services
Most of the insurers we recommend offer some valuable support services that often get forgotten about. We have listed some below, which may be useful to you. Clearly, the services provided differ between insurers and from one plan to another, so please do refer to your policy documentation to confirm exactly what is available to you. If you are unsure we will be happy to help.
As with all insurance policies, conditions and exclusions will apply.

AIG: From on-demand consultations with UK based GPs to second medical opinions from Best Doctors®️.

Aviva: Aviva Digicare+ is a smartphone app linking to services which help prevent, detect and manage health issues.

Legal & General: GP24 – a chargeable option that may have been added when setting up a policy which gives access to a GP over the phone or via a webcam

LV=: Doctor Services provided by SquareHealth, giving clients the ability to book an online appointment up to 5 times a year.

MetLife: The MultiProtect policy (since February 2018) allows immediate 24 hour access to MetLife’s Wellbeing Support Centre – to get support on physical, mental and financial wellbeing.

Vitality: GP access via telephone for all clients, including health and protection.

Royal London: 24×7 access to virtual GP consultations by qualified, experienced, NHS practising doctors, delivered through a suite of digital tools for your convenience.

